Privacy Policy

This Privacy Policy explains how SIA "187" (hereinafter "We," "Us," or "the Company") collects, processes, stores, and protects your personal data when you use our website [www.akvafors.ee] and our services. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The entity responsible for the processing of your personal data is:

Company Name: SIA "187"

Registration Number: 40003962123

Legal Address: Rīga, Aviācijas iela 6 - 7, LV-1063, Latvia

Email for privacy inquiries: info@akvafors.ee

2. Categories of Collected Data

We collect personal data that you provide to us directly or that is collected automatically:

Identification Data: Name, surname.

Contact Information: Email address, phone number.

Delivery Information: Shipping address, postal code.

Transaction History: Details of purchased goods, order dates, payment status.

Communication: Correspondence between you and our support team.

Technical Data: IP address, browser type, and cookie data collected through our website.

3. Purpose and Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a Contract: To process your purchase, arrange delivery, and provide customer support.

Legal Obligations: To comply with Latvian and EU tax, accounting, and consumer protection laws (e.g., issuing invoices).

Legitimate Interest: To improve website performance, prevent fraud, and ensure the security of our systems.

Consent: If you subscribe to our newsletter or marketing updates, we process your email address based on your explicit consent.

4. Disclosure of Data to Third Parties

We do not sell your personal data. We share your data only when necessary to perform our services:

Courier/Logistics Services: To deliver your orders to your specified address.

Payment Processors: To process your payments securely.

IT and Hosting Providers: Service providers that maintain our website infrastructure.

Legal and Tax Authorities: As required by law for tax reporting and accounting purposes.

5. Security and Data Retention

Security: We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration.

Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law (e.g., accounting documents are kept for the period mandated by Latvian tax regulations).

6. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: You may request a copy of the data we hold about you.

Right to Rectification: You may request correction of inaccurate or incomplete data.

Right to Erasure ("Right to be Forgotten"): You may request that we delete your data, provided there is no legal obligation for us to retain it.

Right to Restrict Processing: You may request that we limit how we use your data.

Right to Object/Withdraw Consent: You may object to the processing of your data or withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us at info@akvafors.ee. We will respond to your request within 30 days.

7. Cookies

Our website uses cookies to analyze traffic and enhance your user experience. By using our website, you agree to our use of cookies as described in our Cookie Policy. You can manage or disable cookies via your browser settings.

8. Changes to this Policy